FIRST CLASS SERVICE
Put a face with a name. Learn a bit more about those who will be serving you.
Owner & General Manager
Jake feels the most important thing is to make sure everyone has the proper training and materials to satisfy customers. 100% Satisfaction is when customers are so happy they refer Buckley’s to friends and family. Jake has three young daughters so during his free time you’ll find him immersed in activities like bike rides, soccer and cheer.
Jonny believes that meeting new customers is one of the best parts of his job. His broad technical background and experience as a security professional help him keep Buckley’s 100% customer service guarantee. During off hours he likes hiking, horseback riding and spending time with his young son Wyatt.
Lori absolutely LOVES serving customers. Anything to keep customers satisfied and team mates successful. 100% customer satisfaction means going above and beyond for complete peace of mind. Lori ‘s experience as a fitness business owner helps keep things running smoothly. She still enjoys fitness related activities and spending time with family.
Having worked for mostly large companies in the past, Bill enjoys the ability at Buckley’s to check in with and share ideas daily with most of his cohorts. To Bill 100% satisfaction means that before he leaves a customer’s home either all their issues are handled or there’s a plan in place to make sure they’re taken care of right away.
Kenny is always excited to meet customers and takes pride in ensuring they are well taken care of. With years of experience under his belt, he is always eager to learn more and work harder to ensure that all customers are 100% satisfied. He loves problem solving which may explain his passion for resolving all his customer’s service needs.
To Ben, 100% customer satisfaction means doing his best to find a path to “yes”. It’s important to provide an empathetic ear at all times and let the customer know you’ll be there when they need you. Ben is the devoted father of two pre-teen kids so most of his free time is spent with them. He also enjoys hiking, camping, snowboarding and watching football.
A lot of what Steven likes about the job is the problem solving. 100% customer satisfaction means properly assessing the situation and fixing it right the first time. In his free time Steven enjoys playing video games and watching action movies.